Return Policy

Business Name: K K Organics
Brand Name: NurseryService.in
Website: https://nurseryservice.in/

1. Return Policy

NurseryService.in accepts return requests for both defective and non-defective products within 30 days of delivery, subject to the conditions below.

Products must be new or slightly used and should be in reasonable condition for inspection. Returns will be reviewed to verify the product’s condition and eligibility.

For live plants, minor leaf loss or temporary drooping during transportation may occur. Customers may contact us if a plant arrives damaged, unhealthy or incorrect.

2. Exchange Policy

We accept exchanges for eligible products within 30 days of delivery. Exchanges are subject to product inspection and availability of the requested replacement.

If the requested product is unavailable, customers will be informed about the available alternatives or refund options.

3. Return Conditions

To request a return or exchange:

• Contact our customer support team within 30 days of delivery.
• Provide your order number and registered contact details.
• Describe the reason for the return or exchange.
• Share photographs of the product when requested.
• Keep the product and its packaging available for inspection or collection.

Products damaged through misuse or improper handling after delivery may not qualify for a return, subject to applicable consumer protection laws.

4. Return Pickup and Shipping Charges

For eligible returns and exchanges, **doorstep pickup is available at no additional