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Privacy Policy

Effective Date: September 22, 2026

At nurseryservice.in, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

1. Information We Collect

We may collect information about you in a variety of ways, including:

  • Personal Data: Personally identifiable information, such as your name, shipping address, email address, and telephone number, that you voluntarily give to us when you register on the site or when you place an order for plants and gardening supplies.

  • Derivative Data: Information our servers automatically collect when you access the site, such as your IP address, browser type, operating system, access times, and the pages you viewed directly before and after accessing the site.

  • Payment Information: Financial data related to your payment method (e.g., valid credit/debit card number, UPI ID, or net banking details) handled securely by our third-party payment gateway providers. We do not store your complete payment credentials on our servers.

2. Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the site to:

  • Process your orders for plants and home-delivery items and manage your returns, replacements, or exchanges in accordance with our 7-day policy.

  • Send you order confirmations, shipping updates, and customer support notifications.

  • Improve our website layout, plant catalog, and overall customer experience.

  • Monitor and analyze usage trends and activity to prevent fraudulent transactions.

3. Disclosure of Your Information

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties except in the following circumstances:

  • Logistics & Delivery Partners: We share your delivery address and contact number with trusted courier and shipping partners to successfully deliver your live plant orders.

  • Legal Obligations: We may disclose your information where required to do so by Indian law or in response to valid requests by public authorities.

4. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

 

5. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at: